Exchange & Returns

Exchange or Store Credit for 14 days after purchase.

We don’t offer refunds on change of mind or incorrect sizing purchases.

We offer free return shipping for exchanged items (excluding international customers). You’ll just need to cover the postage to send it back to us.

How to request a return

Email us at info@uniqi.com.au, or message us on Instagram, within 14 days of purchase. Please include:

• your order number
• the item(s) you would like to return
• the reason for the return

We’ll reply with instructions on how to send your item(s) back to us.

Please note

The items must:

• be received in original condition - unworn, unwashed, with all tags still attached.
• not smell of ladies perfume/deodorant so please take due care when trying on your order.

Returned items not received in their original state will be automatically returned to the customer. Uniqi staff reserve the right to reject a return if we conclude it is not in a new condition.

Store Credit

Returned items will be issued as a Store Credit to the customer.

We issue a store credit because we cannot guarantee that your original product will still be in stock for an exchange.

The Store Credit can be used to either purchase a different item or the same item in a different size, if available.

Returns are processed within 3 days of receiving your items. You will receive an email with details of the Store Credit.

Store Credit can be used both in store and online, and expires three years after the date it was issued.

Faulty Items

We inspect all items thoroughly before shipping out to ensure the highest quality.

However, if your garment is faulty, we are happy to replace, repair, or refund in the case of a manufacturing fault.

Please contact us using the steps above.